(Tamuning, Guam) Toyota Motor Corporation (TMC) recently awarded Atkins Kroll, Inc. with the TMC Overall Marketing Award for 2015. Atkins Kroll, Inc. and Atkins Kroll (Saipan), Inc. were each awarded the TMC Marketing award for achieving the number one share in each respective market and for achieving their 2015 revised annual sales plan.
Additionally, Atkins Kroll, Inc. also received the TMC Customer Service Achievement Award based on strategic criteria that include:
- Fundamentals Enhancement;
- Customer Service Improvement;
- Operations Kaizen (Improvement) Enhancement;
- Technical Service Skills and Quality Improvement;
- Parts Supply Operations Enhancement;
- Value Chain Enhancement;
- Body & Paint Business Enhancement ; and (8) Customer Care Ability Improvement.
Atkins Kroll earned the TMC Overall Marketing Award for achieving both the TMC Marketing Award and the Customer Service Achievement Award in 2015. In the TMC East Asia & Oceania Division, only two other distributors have been bestowed this award amongst TMC distributors in seventeen (17) countries.
There are 291 TMC dealerships among 17 countries in the East Asia & Oceania division. The countries are Australia, New Zealand, Taiwan (Chinese Taipei), Korea, Papua New Guinea, Fiji Western Samoa, American Samoa, Solomon Islands, Tonga, Vanuatu, New Caledonia, French Polynesia (Tahiti), Kiribati, Cook Islands, Guam and Saipan.
Toyota has eight regional divisions (Japan, North America, Europe, East Asia and Oceania, China, Asia and Middle East, Africa, and Latin America and Caribbean). Each regional head reports to the company’s headquarters.
For more information, contact Ernie Galito at (671) 648-8400 or ernie.galito@AKguam.com.
About Atkins Kroll, Inc.: Atkins Kroll, an Inchcape company, is the leading distributor of vehicles in Guam, the Northern Mariana Islands and Micronesia enabling it to provide a full range of products and services in the region. Atkins Kroll is Guam’s oldest corporation established in 1914 and represents Toyota, Lexus, Scion, Chevrolet, Toyota Rent A Car, and AC Delco brands.